Frequently Asked Questions

Where are my products sewn?

Vi&Jax clothing is proudly sewn in Calgary, Alberta. We would like to acknowledge that we reside on and create these garments by hand on Treaty 7 territory, the traditional homeland of the Blackfoot, Nakoda Stoney, and Tsuut’ina First Nations.

How fast will it sell out?

Be prepared to shop quickly during restock nights! However, the site will remain open for casual browsing.

What fabric do you use?

We offer Bamboo Lycra, Bamboo French Terry, Brushed Bamboo French Terry, Ribbed Modal, Modal Lycra, and Double Sided Minky (Blankets, pillowcases and loveys.) 

I am confused on your drop schedule. Can you explain?

VJA products are ready to ship and restock sporadically. Join our Facebook VIP to be notified first for when we restock.

 How do I care for my items?

We recommended washing in cold and hanging to dry. You can also tumble dry on low. Although that is recommended, we take pride in our products being durable. A classic wash and dry cycle won’t do any harm. 

How does your shipping work? What is your production time?

Feel free to learn more about our shipping policy by clicking here. After an order is placed, we begin shipping between 1-7 business days. Please note that pick up boxes (free shipping option) head out later than tracked and lettermail.

What are your return and exchange policies?

Our return policies vary by garment and issue. Learn more by clicking here.